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Privacy Policy

What information do we collect?

We collect information from you when you submit a request or fill out any form.

When submitting a form on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

Website improvements
We continually strive to improve our website offerings based on the information and feedback we receive from you.

Customer service
Your information helps us to more effectively respond to your customer service requests and support needs. If you provide detailed information on products or services that are of interest to you, we do not share that information with any third parties for the purposes of marketing.

Email contact
The email address you provide for customer service may be used to send you information and updates pertaining to your request. We will not use the email address for solicitation or provide it to third-party solicitors.

Telephone contact
The phone number you provide for customer service may be used to contact you regarding your request. We will not use the phone number for solicitation or provide it to third-party solicitors.

Referrals
If you submit a referral, we will attempt to contact that person, either by phone or email. We will not sell or share the information you provide to any third parties.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request.

We offer the use of a secure server. All supplied sensitive/account information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems. Such authorized parties are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the site’s or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or to protect our rights or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on October 12, 2010.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

Monitored Systems
4505 Canal Street
New Orleans, LA 70119-5948
USA
1-504-483-7700
http://www.monitoredsystems.com